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Frequently Asked Questions

FAQ

Frequently Asked Questions

Will I have any scabbing after my treatment?

03

If you are undergoing extractions, it’s absolutely normal to develop scabbing after treatment. It may look scary because they are dark, but don’t worry at all! Make sure that you do your best to not pick at them, as they’ll come off on their own without leaving a mark. 

Do any treatments require downtime?

02

Chemical peels have a downtime of 10 days. You’ll notice that skin begins to peel 3 to 5 days after receiving treatment. 

How should I prepare for my treatment?

01

We recommend that you come in with clean skin (no products) to ensure that your treatment is fully optimized. Bring any questions and concerns that you have. Then get ready to relax and enjoy yourself!

What’s your cancellation policy?

06

To book an appointment, we require a 25% deposit to secure your slot. The deposit goes toward your service cost and the remaining balance is paid at check-out. 

We require a 24-hour notice to cancel or reschedule. If notice is given within this period, we’ll consider it late notice where we retain your deposit and charge a 50% cancellation fee. No shows will result in a 100% charge of service and future booking privileges will be forfeited.

What payment methods do you accept?

05

We accept cash, debit, Care Credit, and credit cards (Visa, MasterCard, Discover, and AMEX).

What if I don’t know what I need?

04

We’re more than happy to help you figure out what best suits your needs! Feel free to book any service and we’ll discuss more during our in-depth consultation. 

How should I prepare for my treatment?

01

We recommend that you come in with clean skin (no products) to ensure that your treatment is fully optimized. Bring any questions and concerns that you have. Then get ready to relax and enjoy yourself!

Do any treatments require downtime?

02

Chemical peels have a downtime of 10 days. You’ll notice that skin begins to peel 3 to 5 days after receiving treatment. 

Will I have any scabbing after my treatment?

03

If you are undergoing extractions, it’s absolutely normal to develop scabbing after treatment. It may look scary because they are dark, but don’t worry at all! Make sure that you do your best to not pick at them, as they’ll come off on their own without leaving a mark. 

What if I don’t know what I need?

04

We’re more than happy to help you figure out what best suits your needs! Feel free to book any service and we’ll discuss more during our in-depth consultation. 

What payment methods do you accept?

05

We accept cash, debit, Care Credit, and credit cards (Visa, MasterCard, Discover, and AMEX).

What’s your cancellation policy?

06

To book an appointment, we require a 25% deposit to secure your slot. The deposit goes toward your service cost and the remaining balance is paid at check-out. 

We require a 24-hour notice to cancel or reschedule. If notice is given within this period, we’ll consider it late notice where we retain your deposit and charge a 50% cancellation fee. No shows will result in a 100% charge of service and future booking privileges will be forfeited.

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